Daily tasks such as data entry, email, calendar management, record keeping & more.
Secure messaging and communication services with HIPAA compliant systems.
Client and insurance billing services. I also offer to follow up regarding denials and payment discrepancies.
Schedule clients and provide waitlist management with follow up calls.
Securely organize your data and files for streamlined efficiency.
The bulk of work comes from all the various tasks that can sometimes become overwhelming when you are trying to focus your attention on your clients care and needs. I can help alleviate this workload and allow you to free up your time to focus on areas of your business that required your focus and attention. Sometimes all it takes is someone to help you clean up here and there in order for you achieve and maintain the quality care you provide.
Communication is essential when running a successful business and privacy is of utmost importance when it comes to Personal Identifiable Information (PII). All of my services are HIPAA compliant and secure. I create a unique email dedicated to your practice. I also have a secure telephone line and messaging service that can be used to make calls to clients or insurance companies, while maintaining patient privacy and confidentiality.
Insurance and billing is the core of ensuring that you and your clients are covered financially. It can also be difficult to navigate with many quirks in variability of coverages. I can assist with the following: Create claims, enter EOBs, run aging report, verify benefits, submit primary and secondary claims, identify and resolve claims errors, follow up to resolve denied or rejected claims, create and send invoices, process credit card payments.
Managing clients is important for a workload that is both efficient and practical. I can assist with contacting/scheduling new clients for intakes and returning calls to clients who have reached out for your services. I can also create and manage waitlists and provide monthly follow up calls to those who on it. This both lets your clients know you are still thinking of them as well as keeps your waitlist updated.
Organization can become a hassle when information starts to pile up. I can help you take care of documents and files by cleaning up some of that. This can include creating forms, scanning documents into accessible pdf's, document mailing, and more. If there are more particular cases that you are running into, I can work together on getting things sorted out in the way you are looking. I can also create forms, flyers, or documents that you may need.
I can assist on short or long term projects so that you can focus your attention on your the clients who come to you for your services.
I can help set up and transfer files to new practice management systems.
I will review your billing, invoices, insurance, and aging reports to ensure you are being paid for your hard work.
Provide credentialing services to help you get contracted with your desired insurance panels for you or your group.